Men's intimate skin care FAQs

You may notice a gentle cooling or tingling feel on the skin when you use the not yet. spray, cream or gel. Everyone's skin is different, so start small: one or two sprays, or a pea-sized amount of cream or gel. You can use a little more next time if you want.

Wipe off the excess with a damp cloth and use less next time. If you notice redness, burning or itching, stop using it and rinse with plenty of water.

Yes, it can pass to a partner through skin contact, and they may notice a gentle cooling or tingling feel on the skin too. To reduce the chance of this, let it absorb, then wipe off any excess with a damp cloth before skin-to-skin contact.

Choose the 35ml spray for a quick, light mist with no touching or rubbing in. Choose the cream, in a 10g or 30g tube, to place a pea-sized amount exactly where you want it. The 35ml gel is smooth and spreads easily. Not sure? Start with the 10g cream, or try our one-question product finder.

Start small: one or two sprays, or a pea-sized amount of cream or gel, only on clean, dry, unbroken skin on the outside of the intimate area. You can use a little more next time if you want. Before your first use, patch test on your forearm and wait 24 hours.

Only on clean, dry, unbroken skin on the outside of the intimate area. not yet. products are for external use: never use them inside the body, and keep them away from your eyes and the opening at the tip of the penis. If any gets in your eyes, rinse with plenty of water.

Yes. Wash your hands before and after applying it.

Not straight away. Wait at least 24 hours after shaving, trimming or waxing before you use any not yet. product, because freshly groomed skin can be sensitive and may have tiny breaks you can't see. Never apply it to broken, irritated or sunburnt skin, or to any area with razor burn or razor bumps.

No. The not yet. spray, cream and gel are for external use only, on the outside of the intimate area. Never use them inside the body.

Yes, before you use any not yet. product for the first time. Apply a small amount to the inside of your forearm and wait 24 hours. If you notice redness, itching or irritation, don't use it.

Stop using it and rinse the area with plenty of water. If redness, burning, itching or a rash carries on, speak to a pharmacist or doctor.

Our products are for adults aged 18 and over. Don't use them if you are allergic to any of the ingredients listed on the pack. If you have a skin condition, ask a pharmacist before use.

Keep it in a cool, dry place with the cap closed, and out of reach of children.

No. Every order is sent by tracked Royal Mail in plain, unbranded packaging, with nothing on the outside to say what's inside, and billed discreetly.

We send every order by Royal Mail with tracking. Order by 3pm on a working day and it goes out the same day.

• Standard: £1.99, free on orders over £40. 3 to 5 working days.
• Express: £2.99. 1 to 2 working days.
• Next working day: £7.99, free on orders over £80.

Not at the moment. We deliver within the United Kingdom only.

Yes, within 30 days of receiving it, as long as it is unused, unopened and in its original packaging. Email us first at cs@not-yet.co.uk with your order number. For hygiene reasons, opened products can't be returned unless they arrived damaged, faulty or wrong. See our returns policy.

not yet. is men's intimate skin care from Matrix Health Group Ltd, a UK company registered in England and Wales (company number 17099304): an intimate spray, cream and gel for external use, sent in plain, unbranded packaging with discreet UK delivery. More about us.